We ship products to most of the locations worldwide. For shipping options please refer to the tables below:
- EU & EEA countries | 12€ | 3-9 working days
- United States | 14€ | 5-20 working days
- Rest of the world | 14€ | 5-20 working days
- EU & EEA countries | 22€ | 1-2 working days
- United States | 25€ | 2-3 working days
- Rest of the world | 27€ | 2-5 working days
Orders are shipped within 2-3 working days from the payment.
Goods purchased directly from www.day3dream.com can be returned within 15 calendar days of delivery. If you have purchased “day3dream” goods through other channels or websites – please refer to the returns policy of the vendor.
- Please send us an email (firstname.lastname@example.org) with name, order number and a short description of why it will be returned (this will help us to improve our customer service upfront).
- You will receive an email with detailed information on how to return the product.
- The product must be returned unused and in perfect condition in the original packaging.
- The return shipping cost is covered by you and will not be returned unless a new product is chosen.
- The item is your responsibility until it reaches us. We can recommend using a delivery service that insures you for the value of the goods.
- As soon as we have received your returned package we will transfer the amount of purchase to the same account as used during purchase.
- Please be reminded that we use only a natural wood to produce our goods and we do not process it with any paints or other chemicals, therefore there might be some visible cracks or small scratches on an item. It is a NATURAL behavior of a wood and it does not reduce the value of an item only increases it!
- Any other return policy of goods is subjected to the norms of Civil Code of Republic of Lithuania and other legal acts regulating return of goods.
- Return address. UAB “NG projektai” (company name), Pamario st. 1, LT-52265, Kaunas, Lithuania
Customs, import tax duties and import limitations
If you buy our goods from outside the EU, the day3dream considers buyer as an importer. It is in your responsibility and interest to investigate and take care of possible tax and import duties or import restrictions. However, we can help you to find out the possible customs taxes rate eligible in your country.